Last updated: 8 September 2026
This manual is published in terms of section 51 of the Promotion of Access to Information Act 2 of 2000 ("PAIA"), as amended. It explains what records TruNrth Intelligence holds and how to request access to them.
| Private body | TruNrth Intelligence (Pty) Ltd |
|---|---|
| Registration number | 2026/421749/07 |
| Head of the body | Daniel Griesel |
| Information Officer | Daniel Griesel |
| Deputy Information Officer | N/A |
| Physical address | 123 Aristea Crescent, Middelburg, Mpumalanga |
| Postal address | N/A |
| Telephone | 082 303 0857 |
| admin@trunrth.co.za | |
| Website | https://www.trunrth.co.za |
The Information Regulator has published a guide, in terms of section 10 of PAIA, on how to use the Act. It is available in all official languages from the Regulator:
Information Regulator (South Africa)
Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191
Tel: 010 023 5200 · Toll free: 0800 017 160
General: enquiries@inforegulator.org.za
POPIA complaints: POPIACompliance@inforegulator.org.za
Website: inforegulator.org.za
The following categories of records are held by TruNrth Intelligence. Listing a category does not mean the records will automatically be released — requests are assessed against the grounds for refusal in Chapter 4 of PAIA.
| Category | Records |
|---|---|
| Company records | Registration documents, statutory records, insurance, licences |
| Financial records | Invoices, quotations, bank records, tax records, financial statements |
| Client records | Proposals, contracts, project documentation, correspondence, specifications |
| Personnel records | Employment contracts, payroll, leave and training records (if applicable) |
| Supplier records | Supplier contracts, service agreements, purchase records |
| Technical records | Source code, system architecture, technical documentation, backups |
| Marketing records | Website content, enquiry records, published material |
The following are freely available on our website without a PAIA request: our services and company information, this manual, our Privacy Policy, our Legal & Terms page, and published articles. No notice has been published under section 52(2) of PAIA.
Records are kept in accordance with, among others, the following legislation. Listing an Act does not mean those records are available on request — they remain subject to the grounds for refusal in Chapter 4 of PAIA.
| Legislation | Records |
|---|---|
| Companies Act 71 of 2008 | Statutory and company records (if incorporated) |
| Income Tax Act 58 of 1962 | Tax returns, assessments, supporting records |
| Value-Added Tax Act 89 of 1991 | VAT records and returns (if registered) |
| Tax Administration Act 28 of 2011 | Records required to be retained for SARS purposes |
| Basic Conditions of Employment Act 75 of 1997 | Employee records, hours, remuneration (if applicable) |
| Labour Relations Act 66 of 1995 | Employment and disciplinary records (if applicable) |
| Unemployment Insurance Act 63 of 2001 | UIF records (if applicable) |
| Compensation for Occupational Injuries and Diseases Act 130 of 1993 | COIDA records (if applicable) |
| Protection of Personal Information Act 4 of 2013 | Records of processing, consents, security compromise records |
| Electronic Communications and Transactions Act 25 of 2002 | Electronic transaction and website disclosure records |
Fees are those prescribed under PAIA and published by the Information Regulator, and are payable in the prescribed circumstances (a request fee, and where access is granted, an access fee for reproduction, search and preparation time). The current fee structure is published at the Regulator's PAIA fees page.
Access may be refused on the grounds set out in Chapter 4 of PAIA, including protection of a third party's privacy, commercial information of a third party or of TruNrth Intelligence, confidential information, legally privileged records, and research information. Where the public interest override in section 70 applies, access will be granted despite these grounds.
There is no internal appeal against a decision of a private body. You may apply to a court as contemplated in section 78 of PAIA, or lodge a complaint with the Information Regulator, within 180 days of the decision.
As required by section 51(1)(c) of PAIA, read with POPIA, the following describes the personal information we process. Full detail is set out in our Privacy Policy, which forms part of this manual.
| Categories of data subjects | Personal information processed | Recipients |
|---|---|---|
| Website visitors and enquirers | Name, email address, telephone number, company name, message content, server log data | Website host, email provider |
| Clients and their representatives | Contact details, contract and billing information, project correspondence and operational data | Accounting software provider, professional advisers |
| Suppliers and service providers | Contact and banking details, contract records | Accounting software provider, bank |
| Employees and contractors (if applicable) | Identity, contact, payroll, tax and employment records | SARS, UIF, payroll provider |
Certain service providers we use (including our website host and email provider) store data on servers outside South Africa. Such transfers are made in accordance with section 72 of POPIA.
We apply reasonable technical and organisational measures as contemplated in section 19 of POPIA, including access control, encryption in transit, restricted access on a need-to-know basis, and maintained software.
This manual is available free of charge on this website, and at our premises for inspection during normal business hours. It is reviewed and updated as necessary.